Terms & Conditions

Agreement and operator

These terms cover Tube Tails for iPhone, provided by JTR Labs LLC, Utah, United States. Contact [email protected] or +1 385-246-2577. Business mailing address: JTR Labs LLC, PO Box 172, Layton, UT 84041, United States. Your use of the app is also subject to Apple's Licensed Application End User License Agreement and the App Store terms. If these terms conflict with Apple's agreement, Apple's agreement applies to the extent required.

License and permitted use

We grant you a personal, non-exclusive, non-transferable, revocable license to use the app for lawful entertainment on Apple devices you own or control, as permitted by the App Store terms. The game, artwork, branding and original synthesized music remain subject to their intellectual-property rights. Your license does not grant a right to resell the app or present it as your own. Nothing here limits rights granted by law.

Offline play

The game works offline after installation, including its locally generated soundtrack and earned rider unlocks. Device storage, hardware, battery and operating-system behavior affect availability. A ride in progress may be lost if the app is closed by the system. Deleting the app or resetting your device removes your progress unless it is restored from your own device backup.

Game progress and virtual coins

Coins, best scores and rider unlocks are gameplay features. They have no cash value, cannot be bought, sold or redeemed for money and are not transferable. The iOS app has no in-app purchases. All riders handle the same.

Nicknames

Rider nicknames are private labels stored on your device. Do not enter another person's personal information or use nicknames to impersonate someone.

Privacy

Our Privacy Policy explains what the app keeps on your device and confirms that the app does not collect personal data.

Support, updates and compatibility

Contact [email protected] with a description of a problem, the app version and your device model. Share only information needed for support. Updates may be needed for security or for changes in iOS. We may change course content, balance or presentation. The game is entertainment, not guidance for real-world water, snow or outdoor activities. Play with awareness of your surroundings.

Apple's role

These terms are between you and JTR Labs LLC, not Apple. JTR Labs LLC, not Apple, is responsible for the app and its content, maintenance, support, warranty claims to the extent not disclaimed, product claims and any claim that the app infringes a third party's rights. Apple has no obligation to provide maintenance or support. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties.

Disclaimers and responsibility

To the extent permitted by applicable law, the app is provided as available without a promise that every error will be corrected or that every device will work identically. We are not responsible for losses caused solely by events outside our reasonable control. Nothing excludes or limits liability that cannot lawfully be excluded, including mandatory consumer guarantees, fraud, intentional misconduct or other non-excludable responsibilities.

Disputes, applicable law and changes

Please contact us first so we can try to resolve a concern. Utah law governs these terms to the extent permitted, without depriving you of mandatory protections or access to courts available under the law where you live. There is no mandatory arbitration or class-action waiver in these terms.

We may update these terms and will identify their effective date. Material changes will receive additional notice when required. If a provision is unenforceable, the remaining terms continue to the extent lawful.