1. Acceptance of these terms
These Terms & Conditions (“Terms”) form an agreement between you and JTR Labs LLC (“JTR Labs,” “we,” “us,” or “our”) governing your use of the BinBuddy mobile application, widgets, website, exports, and related services (collectively, “BinBuddy”). By downloading, accessing, purchasing, or using BinBuddy, you agree to these Terms and the Privacy Policy. If you do not agree, do not use BinBuddy.
You must be legally capable of entering this agreement. If you use BinBuddy for a household, rental, organization, or property you do not own, you represent that you have permission to enter and manage the relevant information.
2. What BinBuddy provides
BinBuddy is a local-first organization and reminder utility for waste and collection routines. Features may include property and service schedules, local notifications, task status, notes, household responsibilities, holiday adjustments, calendar views, widgets, history, achievements, JSON backup, ICS export, and optional customization.
BinBuddy does not provide municipal services, guarantee collection, verify government or hauler schedules, monitor truck locations, or communicate with an HOA, landlord, municipality, waste provider, or household member on your behalf.
3. Limited license
Subject to these Terms and applicable store rules, JTR Labs grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use BinBuddy on devices you own or control for lawful personal or internal household use.
You may not copy, modify, distribute, rent, lease, sell, sublicense, reverse engineer, interfere with, bypass security or purchase controls, use BinBuddy to violate law or another person’s rights, or falsely represent that you own or operate BinBuddy, except where a restriction is prohibited by law.
4. Your schedules and responsibilities
You are responsible for the accuracy of property information, time zones, services, recurrence rules, collection dates, estimated truck times, reminder times, household labels, and adjustments you enter. You should verify schedules with the responsible municipality, hauler, HOA, landlord, or service provider, especially around holidays, severe weather, route changes, or service interruptions.
You remain responsible for placing, securing, retrieving, and storing bins safely and lawfully. Do not rely on BinBuddy as the sole method of avoiding missed pickup, penalties, citations, towing, property damage, personal injury, animal access, weather damage, or HOA or municipal fines.
5. Notifications are best effort
BinBuddy reminders are convenience tools, not guaranteed alarms or emergency alerts.
Notification delivery depends on device permissions, operating-system scheduling, battery management, Focus or Do Not Disturb settings, available storage, device time, software updates, and other conditions outside our control. Alerts may be delayed, silenced, duplicated, or removed. The post-pickup reminders use the estimated collection time you configure and do not confirm that a truck has actually arrived.
Use the notification health screen and system settings to review permission and pending-alert status. Maintain another reminder method when timing is critical.
6. BinBuddy Plus and purchases
BinBuddy Plus is an optional, one-time, non-consumable lifetime unlock for the platform on which it is purchased. It is not a subscription. Available features, displayed prices, currency, taxes, family-sharing eligibility, payment processing, refunds, and restoration are controlled in part by Apple or Google and their terms.
A purchase generally applies to the store account and platform used to buy it. Because BinBuddy has no cross-platform account or receipt backend, iOS ownership does not automatically transfer to Android or vice versa. Use Restore Purchases with the same platform store account when supported. Refund and billing requests must be directed to the applicable store unless law requires otherwise.
We may add, improve, replace, or retire features while preserving the essential nature of the lifetime unlock. We do not sell Buddy Points, require payment to delete or export your own data, or use paid access to trap existing records.
7. Backups, restore, calendar, and data loss
JSON backups are readable and unencrypted and may contain addresses, names, schedules, history, and notes. You are responsible for choosing secure destinations, maintaining appropriate backups, checking import summaries, and protecting exported files. ICS files create standalone events, not a live calendar subscription.
Although BinBuddy validates imports and uses safety measures, software, devices, backups, and files can fail. Keep independent records of information you cannot afford to lose. We are not responsible for loss caused by device failure, operating-system behavior, uninstall, user deletion, malformed or unsupported files, third-party storage, or failure to maintain backups.
8. Platform and third-party services
BinBuddy may interact with Apple App Store, Google Play, operating-system notifications, system sharing, device calendar interfaces, widget frameworks, and destinations you select. Those services are operated under their own terms and privacy policies. We do not control their availability, review decisions, billing, permissions, security, or data practices.
Links to external sites are provided for convenience and do not imply endorsement. You are responsible for reviewing external terms before use.
9. Intellectual property and feedback
BinBuddy, Buddy, visual designs, software, text, trademarks, logos, and other materials are owned by JTR Labs or its licensors and are protected by applicable intellectual-property laws. These Terms do not transfer ownership to you.
If you voluntarily provide feedback or suggestions, you grant JTR Labs a worldwide, perpetual, irrevocable, royalty-free right to use them to improve or promote BinBuddy without obligation or compensation, provided we do not publicly identify you without permission.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BINBUDDY IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR THAT REMINDERS OR COLLECTIONS WILL OCCUR ON TIME.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you. Nothing in these Terms excludes rights that cannot lawfully be waived.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JTR LABS AND ITS MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST DATA, PROFITS, SAVINGS, OR GOODWILL; MISSED COLLECTIONS; OR FINES, FEES, CITATIONS, CLEANUP COSTS, PROPERTY DAMAGE, OR PERSONAL INJURY ARISING FROM RELIANCE ON BINBUDDY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO BINBUDDY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR BINBUDDY DURING THE TWELVE MONTHS BEFORE THE CLAIM OR US$25. These limits apply regardless of legal theory and even if a remedy fails its essential purpose.
12. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless JTR Labs and its members, employees, contractors, licensors, and affiliates from claims, losses, liabilities, damages, judgments, costs, and reasonable legal fees arising from your unlawful use of BinBuddy, violation of these Terms, infringement of another person’s rights, or information you enter or share.
13. Suspension and termination
You may stop using BinBuddy at any time and may delete local content or uninstall the app. We may suspend or terminate access to future versions or services if you materially violate these Terms, misuse BinBuddy, or create security or legal risk. Sections that by their nature should survive termination—including ownership, disclaimers, liability, indemnity, and dispute terms—will survive.
14. Governing law and disputes
These Terms are governed by the laws applicable at JTR Labs LLC’s principal place of business in the United States, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise. Before filing a formal claim, you agree to contact us and make a good-faith effort to resolve the dispute informally for at least 30 days.
Any dispute that cannot be resolved informally will be brought in a court of competent jurisdiction where JTR Labs LLC maintains its principal place of business, unless applicable law gives you the right to bring it elsewhere.
15. Changes to BinBuddy or these Terms
We may update BinBuddy and these Terms to reflect new features, platform requirements, security practices, or law. Material changes will be identified by a revised effective date and, when appropriate, notice in the app. If you do not agree to revised Terms, stop using BinBuddy. We may discontinue the app, but platform purchase history, refunds, and redownload availability remain subject to store policy.
16. Contact and miscellaneous terms
BinBuddy is published by JTR Labs LLC in the United States. Questions may be submitted through jtrlabs.com/BinBuddy.
These Terms and the Privacy Policy are the entire agreement concerning BinBuddy unless another written agreement applies. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganization, sale, or transfer of BinBuddy.