Privacy Policy

1. Who we are

This policy covers the Gloam apps for Mac and Windows and the Gloam pages on jtrlabs.com/gloam. JTR Labs LLC is the company that sells Gloam and publishes these apps. Contact [email protected].

2. The app on your computer

Gloam does not require an account. The apps do not include product analytics, crash reporting, or advertising, and they do not send your screen contents to us.

Settings stay on the computer: color temperature, brightness, schedule, hotkeys, and the last profile you used.

• On a Mac, settings are stored in the user defaults for app.gloam.bluelight. Dragging Gloam to the Trash does not always delete that preferences file. You can remove ~/Library/Preferences/app.gloam.bluelight.plist if you want it gone.
• On Windows, settings are stored in %APPDATA%\Gloam\state.json. Deleting that folder removes them.

If you use per-app profiles, Gloam reads the identifier of the foreground app so it can apply the profile you chose. That stays on the device. We do not receive a list of your apps.

Optional system prompts:

• Launch at login is handled by macOS or Windows. We never see your account password.
• Notifications, if you turn them on, are scheduled on the device. Gloam does not use a push server.
• Display color is applied through the operating system. No separate account is involved.

3. Location

Location is used only on the Mac, and only if you turn on the schedule that follows sunrise and sunset. macOS asks for permission. Gloam requests a coarse position, about three kilometers, estimates sunrise and sunset, and stops the location update. That position is not sent to JTR Labs. If you deny location, or it is unavailable, Gloam uses the sunrise and sunset times you set yourself.

The Windows app does not request location. Its schedule uses the times you enter.

4. Buying Pro

Pro is paid through Stripe. Stripe collects the email address and payment details needed to charge you and to send Stripe's receipt. We do not receive your full card number or CVC. Stripe's own notice is at stripe.com/privacy.

After payment, Stripe tells our site that the checkout finished. That notice includes the email address on the payment, the product, and the amount. We use it to confirm the purchase and to show the license key on the thank-you page. We store a marker that the checkout was processed. We do not build a separate customer profile from it. If a license email is sent, it goes only to the email address on that checkout.

5. The website and the downloads

The Gloam pages are hosted by Cloudflare. A normal request log can include your IP address, browser, and the page you requested. We do not use those logs for advertising.

The pages load fonts from Google Fonts. Your browser requests those fonts directly from Google.

The Mac and Windows installers are hosted by GitHub. Downloading one is a request to GitHub. We do not run analytics on the Gloam app or on these pages.

6. What we do not do

We do not sell personal information. We do not use purchase details or site logs to show you ads.

7. Children

Gloam is not directed at children under 13. We do not knowingly ask a child for personal information. A purchase is handled by Stripe.

8. Your choices and requests

Email [email protected] to ask what we still have from a Gloam purchase, or to ask us to delete that purchase marker. Payment-method details are held by Stripe, and you can contact Stripe about those.

Settings and, on the Mac, the schedule location stay on your computer. We cannot delete them remotely. Use the steps in section 2, or turn location off in macOS settings.

This section is how we handle requests under laws such as the GDPR, UK GDPR, and the CCPA. Those laws still apply where they apply to you. This policy does not waive them.

9. Changes

If this policy changes, we will post the new version here and change the date above.

10. Contact

JTR Labs LLC · [email protected]